Effective Date: 30 / 01 / 2026
HotelPulse respects your privacy and is committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit our website or use the HotelPulse platform.
1. Information We Collect
a. Information You Provide Voluntarily
- Name, email address, phone number
- Hotel or company name
- Information submitted through contact forms, demo requests, or inquiries
b. Usage & Technical Information
- IP address
- Browser type and device information
- Pages visited and time spent on the website
c. Cookies We may use cookies and similar technologies to improve website functionality and understand usage patterns. You may disable cookies in your browser settings if preferred.
2. How We Use Information
We use collected information to:
- Respond to inquiries and support requests
- Provide product information and demonstrations
- Improve website performance and user experience
- Communicate service updates where applicable
3. Data Hosting & Security
HotelPulse is hosted on secure cloud infrastructure. We implement industry-standard security measures including:
- SSL-encrypted communication (HTTPS)
- Restricted and role-based system access
- Server-level security controls
4. Data Sharing
HotelPulse does not sell or rent personal data. Information may be shared only with:
- Trusted service providers (hosting, analytics)
- Legal authorities when required by law
5. Client Data
Operational and performance data entered into the HotelPulse platform remains the property of the client. HotelPulse does not access, modify, or share such data without authorization.
6. Third-Party Services
Our website may use third-party tools (e.g., analytics). These services operate under their own privacy policies.
7. Your Rights
You may request access, correction, or deletion of your personal information by contacting us.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.
9. Contact
For privacy-related questions, contact us at: Email: support@hotelpulse.pk